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Privacy & Data Protection

Ice Fish Privacy Policy – Protecting Your Data Our Firm Commitment

Every piece of information you share with Ice Fish is completely secure. This page clearly explains what data we collect, how we use it, and how we keep it protected.

Last Updated: 1 January 2026
Language: Bengali
Reading time: ~10 minutes
Version: 2.5

How your data is kept secure

Key highlights of the Ice Fish Privacy Policy.

All data protected with 256-bit SSL encryption
Your data is never sold to third parties
Encrypted storage on secure servers
Passwords are never stored in a readable format
You can delete your data at any time

Privacy Policy Highlights at a Glance

A quick overview of how Ice Fish protects your data.

Minimal Data Collection

Ice Fish only collects what is necessary. We do not request any excessive or unnecessary personal information.

Industry-Standard Security

Your data is protected with 256-bit SSL encryption, and our servers undergo continuous security audits.

Everything on Your Terms

Ice Fish never uses your data for marketing purposes without your explicit consent. You can withdraw your consent at any time.

Your Controls

At Ice Fish, you have full control over your personal data — you can view, update, or delete it at any time.

No Third-Party Sharing

Ice Fish never sells your data or shares it with marketing agencies. Your information stays entirely with us.

Cookie Transparency

We are transparent about the types of cookies we use. You can manage cookie preferences at any time through your browser settings.

Table of Contents
Introduction Data Collection Data Usage Data Sharing Security Cookies Your Rights Retention Period Child Protection Contact
1

Introduction & Scope

Ice Fish (icefish.ws) takes your privacy seriously. This Privacy Policy explains how Ice Fish collects, stores, uses, and protects your personal information.

By using the Ice Fish website or services, you agree to this privacy policy. Please read it carefully before your first use.

This policy applies to:

  • For all users of the Ice Fish website.
  • Available to both registered members and guests.
  • Applicable across all devices — mobile, tablet, and desktop.

If this policy changes, the updated date will be shown at the top. For significant changes, you will also be notified by email.

2

What types of data do we collect?

Ice Fish only collects data that is necessary to provide our services. Below is a breakdown of the types of information we collect:

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Registration & Communication
Financial Information Payment methods, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser type, OS Security & Fraud Prevention
Usage Data Betting history, login timestamps Service Improvement & Responsible Gaming

We Sensitive Data We do not collect sensitive information such as religion, political views, or ethnic origin.

3

How does Ice Fish use your data?

Ice Fish uses your data only for specified purposes. Your information is never used for anything beyond those purposes.

  • Account Management: To ensure secure registration, login, and account protection.
  • Payment Processing: To process deposits and withdrawals.
  • Customer Support: To respond to your queries and resolve any issues you may have.
  • Security: To prevent fraud, money laundering, and other illegal activities.
  • Legal Obligations: To comply with regulatory requirements.
  • Service improvement: To analyze usage patterns and continuously improve the Ice Fish experience.
  • Contact: To send you important updates and promotions (with your consent).

Ice Fish never sells or rents your data to advertising networks.

4

Sharing Data with Third Parties

Ice Fish is extremely careful about sharing your data with others. Information is only shared in the following circumstances:

  • Payment Partners: Payment processors such as bKash, Nagad, and Rocket receive only the minimum data necessary to complete transactions. Each of these partners maintains their own strict privacy policies.
  • Legal Authorities: Data may be disclosed in response to a legal order or government directive.
  • Technology service providers: Cloud hosting or security service providers may access limited data strictly for technical purposes, and are bound by strict confidentiality agreements.
  • Fraud prevention: Anonymized data may be shared with industry fraud prevention organizations.

For any sharing beyond the above, Ice Fish will first obtain your explicit consent.

5

Data Security Measures

Ice Fish uses industry-leading technology to keep your data secure. Here is a detailed look at our security measures:

  • SSL/TLS Encryption: All data exchanged between your browser and our servers is protected with 256-bit encryption.
  • Password hashing: Your password is never stored in plain text — only an encrypted hash is kept.
  • Firewall: An advanced firewall system prevents unauthorized access to our servers.
  • Regular Audits: Ice Fish's security systems are regularly audited by independent third parties.
  • 2FA (Two-Factor Authentication): Two-factor authentication (2FA) is available as an added layer of security for all members.
  • Restricted Access: Only authorized ice Fish personnel have access to sensitive information.

Please note, however, that no system on the internet is 100% impenetrable. The most important step you can take is to never share your password or OTP with anyone.

6

Cookie Policy

Cookies are small text files stored in your browser. Ice Fish uses the following types of cookies:

  • Essential Cookies: To keep the website running and maintain login sessions. Without these, the platform cannot function properly.
  • Functional cookies: To remember your preferences, such as language and theme settings.
  • Analytics Cookies: To understand which parts of the website are used most. This data is collected anonymously.
  • Security Cookies: To detect and prevent fraud and unauthorized access.

Cookie Controls: You can delete cookies or block new ones through your browser settings. However, disabling essential cookies may affect the functionality of certain Ice Fish features.

7

Your Data Rights

Ice Fish believes you have full ownership of your personal data. The following rights are yours:

Right to Access Your Data
You have the right to see what information Ice Fish holds about you.
Right to Rectification
Contact support to correct any inaccurate or incomplete information.
Right to Erasure
After your account is closed, your data will be deleted upon expiry of the applicable retention period.
Right to Restrict Processing
Under certain circumstances, you may request that the processing of your data be restricted.
Right to Withdraw Consent
You may withdraw your consent to marketing emails or SMS at any time.
Right to Data Portability
You can request an export of your data in a standard format.

To exercise these rights, email us at support@icefish.ws. We will respond within 30 business days.

8

How long is your data retained?

Ice Fish retains your data only for as long as necessary. The retention periods for different types of data are outlined below:

  • Account Information: For the duration of your active account + 5 years after closure (as required by law).
  • Transaction records: 7 years from the date of the last transaction (in accordance with financial regulations).
  • KYC Documents: 5 years after account closure.
  • Communication records: 3 years after last contact.
  • Login Logs: Logs from the last 1 year are retained.

Once the retention period expires, data is securely deleted or anonymized.

9

Child & Minor Protection

Ice Fish strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.

If a minor has accidentally created an account and we become aware of it:

  • The account will be closed immediately.
  • All collected data will be securely deleted.
  • Deposited funds will be forfeited.

If parents believe their child is using Ice Fish, please contact us immediately at support@icefish.wsto reach us. We will take immediate action.

A note for parents — please enable parental controls on shared family computers or mobile devices.

10

Privacy Contact

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us:

  • Email: support@icefish.ws
  • Live Chat: Available 24/7 on the ice Fish website
  • Response Time: Within 30 business days

Ice Fish has a dedicated privacy team that will carefully review your request and take the necessary action.

For privacy-related complaints, use the subject line "Privacy Request" Send us a message for a faster response.

Privacy FAQs

The questions our members ask most about privacy.

Never. Ice Fish does not sell your data to any third party. Limited data may be shared with essential service providers such as payment processors, and this is clearly stated in our privacy policy.

Ice Fish safeguards your data using 256-bit SSL encryption, firewalls, and regular security audits. You also play a role — never share your password and keep 2FA enabled.

Closing your account does not result in the immediate deletion of all data. Certain information must be retained for a defined period (up to 7 years) in compliance with financial and legal regulations. During this time, your data is used solely for legal purposes and nothing else.

Yes, but only with your consent. During registration, you may choose whether to opt in to marketing communications — and you can unsubscribe at any time, even after opting in.

Reach out via Ice Fish live chat or email support@icefish.ws. Your identity will be verified, and corrections will be made using accurate information. This is typically completed within 7 business days.
🔒

Enjoy ice fish while keeping your data safe!

Ice Fish's strict privacy policy keeps you protected. Register today and enjoy a safe betting experience.

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