Ice Fish FAQ — all your questions answered, right here

No. Under ice fish policy, each individual may only hold one account. Creating multiple accounts using the same mobile number, email, or identity is a violation of our terms and may result in all associated accounts being suspended.

On the login page and click the "Forgot password?" link. Enter your registered mobile number or email address. An OTP will be sent to you. After verifying the OTP, set a new password. The whole process takes just 2 minutes.

Entering the wrong password too many times will temporarily lock your account. Wait 30 minutes and try again. For long-term blocks, contact support@icefish.ws — the support team will verify your identity and resolve the issue promptly.

Before closing your account, make sure to withdraw your balance. Then Responsible Play Select Self-Exclusion from the page, or send a request to support@icefish.ws. Our team will verify your request and close the account.

ice fish supports all major payment methods in Bangladesh: bKash, Nagad, Rocket, and bank transfer. For more details, Payment page View.

The minimum deposit at ice fish is just ৳200. Deposit instantly via bKash or Nagad — no extra charges. Get a 100% welcome bonus on your first deposit.

bKash and Nagad withdrawals are typically processed within 5–15 minutes. Bank transfers may take 1–3 business days. Additional verification may be required for larger withdrawal amounts.

Please wait a few moments. If it takes longer than 30 minutes, contact support via Live Chat with your transaction ID. Withdrawals are commonly delayed due to pending KYC verification or an incomplete profile.

ice fish charges no deposit fees. A small fee may apply on withdrawals depending on the payment method. For more details, Payment page View.

registration your first deposit will earn you a 100% welcome bonus of up to ৳5,000. Simply deposit a minimum of ৳200 and the bonus will be credited automatically. A specified turnover must be completed before the bonus can be withdrawn.

Each bonus comes with specific turnover or wagering requirements. Typically, you'll need to wager 5–10 times the bonus amount. For full bonus terms, On the promotions page & Terms & Conditions Yes, you will.

Share your referral code with friends. When a friend registers using your code and makes their first deposit, both of you will receive a referral bonus. You can find your referral code in the Profile section of your account.

Yes. ice fish offers daily, weekly, and monthly cashback promotions. VIP members receive enhanced cashback rates. To see the latest offers, Promotions page Visit.

ice fish offers betting on 30+ sports, including cricket, football, tennis, badminton, basketball, volleyball, rugby, and many more. Both live betting and pre-match betting are supported. On the Sports page View all.

The minimum bet on ice fish starts at just ৳10, making it easy for new members to start small and build their experience. Maximum bet limits vary by market and event.

Log in, go to the Sports section, and select the "Live" tab to see all ongoing matches. Click on your preferred market, enter your stake, and confirm your bet. Live odds update in real time, so act fast.

Once a bet is confirmed, cancellation is generally not possible. However, a cash-out feature is available on select pre-match bets. In certain cases, bets may be cancelled before a match starts under specific conditions. For more details Terms & Conditions Yes, you will.

ice fish uses 256-bit SSL encryption. Your personal information and payment data are never sold or shared with third parties. For more details, Privacy Policy read more.

Yes. ice fish offers OTP-based two-factor authentication. Whenever you log in from an unrecognized device, an OTP is sent to your mobile. You can further strengthen this in your account settings.

Always verify icefish.ws in the URL bar. ice fish will never ask for your password via SMS or email. If anything seems suspicious, contact support@icefish.ws directly. Report any fraudulent sites to us and we'll take immediate action.

ice fish Android & iOS App Platform Page available to download. You can also use the fully optimized website on any mobile browser. Both the app and the website share the same account.

Start by clearing your browser cache and checking your internet connection. If you're using a VPN, temporarily disable it. If the issue persists, try a different browser or our mobile app.

Yes, ice fish supports multiple devices simultaneously. You can log in to the same account from your mobile, tablet, or desktop. However, if an unrecognized device is detected, a security verification may be required.